FAQ

Backorder updates listed here:

The next round of Jumbo Skinny Rainbow dies are on their way to me! Please note I am going in order of placed orders, and there are a lot. If you have also ordered the Rainbow Holographic, we are holding your package until the paper comes in.

Rainbow Holographic and Regular Holographic

The first backordered box is set to arrive to me Friday, February 12! I will begin packaging paper and getting those pending orders out in the order that they were received and I will work diligently to get those out asap.

 

What are your shipping rates? 

***DUE TO THE GLOBAL PANDEMIC, INTERNATIONAL SHIPPING TIMES ARE GREATLY INCREASED. Please note, if you place an international order, you could be waiting a while. Limited flights, limited mail!***

Shipping rates vary by your location. Shipping is determined by weight. Packages that weigh over 14 ounces must go USPS Priority and in most instances, ELC uses padded flat rate envelopes.

First class shipping rates – start at $3.35

Priority flat rates – start at $8.00

USPS pricing is always changing and can change without notice. I will try and update this page often.

Any order over $100 (before taxes and after discounts) will be automatically shipped free!

 

Do you ship internationally?

***DUE TO THE GLOBAL PANDEMIC, INTERNATIONAL SHIPPING TIMES ARE GREATLY INCREASED. Please note, if you place an international order, you could be waiting a while. Limited flights, limited mail!***

Yes. Shipping rates vary. Once you add items to your cart, the system will calculate shipping costs based on where you are located. Please allow an additional 3 days processing time for international orders. 

Also please note, I cannot change the customs form to alter prices. This is something my website does automatically. Thanks for your understanding! 

 

Do you have any coupon codes?

Coupon codes are posted at the discretion of ELC. Typically they cannot be combined together or used in conjunction with free shipping discount. Coupon codes cannot be used with special kits or other sale items. You must apply the discount code upon checkout. We cannot guarantee to credit back your PayPal after you checkout.

 

What is your angel policy?

coming soon

By visiting erinleecreative.com, you agree to the above return policy and to our privacy policy. You also agree to honor all copyrights and trademarks (expressed or implied) and not to use images or intellectual property of Erin Lee Creative without expressed consent.

 

Do you have an affiliate program?

We do! Please apply through ShareASale. It's a very exciting opportunity to make a little cash when using your favorite ELC products! No coupon sites will be approved, crafters only please.  

 

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